Should You Be Using VOIP for Business?

VOIP (Voice Over Internet Protocol) has been around for a long time. Bigger corporations have been using VOIP services well before the consumer market heard of them. At the same time, there are many business who are not using VOIP services to improve their costs and communications. For example, did you know that you could be greatly reducing your business mobile costs with VOIP services? VOIP services are not limited to office phone systems and other office communication. VOIP services have greatly reduced the cost of communication. The reductions in costs are quite shocking. In the case of a mobile phone, for example, we could be using a free wireless internet connection at a Starbucks restaurant to make international calls all over the world. We can be sending a fax from our iPhone. If you are not using VOIP in your business, you are paying way too much. Cost reductions of 95% are more than possible. Here is a look at VOIP, particularly for business, and some of the issues related.

• So What is VOIP? Just as the acronym suggests, VOIP is the process of making calls over the internet. As VOIP services have progressed, we have seen high-quality video calls become the norm. Initially, the main reason for VOIP was to reduce the costs of calls. Now it is about getting higher quality connections and additional services such as video calling technology. Why not have video calls with everyone you are talking to?

• How Does It Work? We don?t need to understand the technical details to understand how VOIP and associated services actually work. All we need to know is we use software to allow us to communicate via the internet in the same way we would normally communicate with our phone. The most popular consumer version of this type of software is Skype. If you are still making international phone calls without video, you are missing out on great technology, and you are paying ridiculous fees.

• Advantages of VOIP. The advantages of VOIP are numerous for just about everyone. The only people who do not benefit from VOIP are those who are locked in a cell because they cannot use a phone. VOIP has made video calling the norm, video conferencing easy and the norm. You can manage your calls and have a lot more information about your calls and other communications than ever before. You can record and save your calls and other VOIP communications easily, and most of all, VOIP essentially eliminates the cost of communication. The only cost of VOIP is the cost of your internet connection. If you think about that cost compared with what it costs to make all those normal calls, the difference is radical. Do you have customers in the USA, but you are based in Australia, you can set up a VOIP number in the USA and make it cheap and easy for your customers to call you.

• Business and Security. In most cases, VOIP software and services are already provided in an encrypted format. This means the data being transferred is sent through the internet scrambled. It is only the other person at the other end that can hear, see or read what you are sending them. Super-high and super-secure military grade encrypted VOIP applications are even available for the iPhone at a few dollars a month. If you are looking for the highest level of security, you can set up your own dedicated servers, meaning all of your communications are going through your own secure and private provider. It is like you have become your own telephone and communications network. There is little in the traditional world of communications that can even compare to this level of security.

Simply put, if your business is not using VOIP, whether you have 3 or 300 people, you are paying too much to be missing out on a whole lot more.

Source: http://www.mizozo.com/tech/08/2011/31/should-you-be-using-voip-for-business.html

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